Introducing My RemServ
We've listened to you and created My RemServ– a new way to do more with your money. It's all about giving you more control and making things easier.
Why you'll love My RemServ:
- Clear view: See all your benefits in the one place, anytime
- Quick action: Make changes directly, putting you in control
- Real-time tracking: Always know where you stand with your benefits
- Time-saving: Submit claims in just a few simple steps
- Tailored experience: Adjust your benefits as your needs change
Designed around you
My RemServ puts you in charge. It's not about complex processes – it's about giving you more from your package, easily and quickly. We've simplified everything so you can focus on what matters most to you.
Getting started is simple
- Create your new, secure login at my.remserv.com.au/myremserv
- Download the My RemServ app from your app store
- Log in and start getting more from your benefits
It's that easy – no complicated processes, just more value for you.

The My RemServ app: Your benefits, always at hand
To get the full My RemServ experience, download our app today. With the app, you can:
- View your benefits dashboard on the go
- Submit claims anytime, anywhere
- Make adjustments directly to your package
- Act on personalised notifications about your benefits
How My RemServ works for you:
- Your dashboard:
A clear snapshot of all your benefits See your current balance, recent transactions, and upcoming payments at a glance. No more guesswork or waiting for updates. - Quick and easy claims
Snap a photo of your receipt, submit it in seconds, and get your money back faster. It's that simple. - Real-time benefit tracking
Watch your estimated tax savings grow in real-time. - Direct adjustments
Life changes, and so can your benefits. Adjust your package whenever you need, without any fuss or waiting.
Register for My RemServ today
FAQs
Check out our comprehensive FAQs or contact us – we're here to ensure you get the most out of your benefits.
Remuneration Services (Qld) Pty Ltd | ABN 46 093 173 089 (RemServ)
Remuneration Services (QLD) Pty Ltd (ABN 46 093 173 089) (RemServ) act as an authorised representative on behalf of a number of Australian financial services licensees. The capacity in which we act and the financial services we are authorised to provide are set out in our Financial Services Guides. We act as an agent for those licensees and not for you.
Salary packaging is only available to eligible employees of the Queensland Government as per the Standing Offer Arrangement QPG0065-21. The implications of salary packaging for you (including tax savings and impacts on benefits, surcharges, levies and/or other entitlements) will depend on your individual circumstances. The information in this publication has been prepared by RemServ for general information purposes only, without taking into consideration any individual circumstances. RemServ and the Queensland Government recommend that before acting on any information or entering into a salary packaging arrangement and/or a participating agreement with your employer, you should consider your objectives, financial situation and needs, and, take the appropriate legal, financial or other professional advice based upon your own particular circumstances. You should also read the Salary Packaging Participation Agreement and the relevant Queensland Government Salary Packaging Information Booklets and Fact Forms available via the Queensland Government Arrangements Directory. The Queensland Government strongly recommends that you obtain independent financial advice prior to entering into, or changing the terms of, a salary packaging arrangement.
The Salary Packaging Bureau Service Provider collecting your personal information on this form and relevant declaration (if required) for the purpose of processing your salary packaging agreements. The Salary Packaging Bureau Service Provider will pass your personal information on to your Agency's payroll section as part of the administration of your salary packaging agreements, the Queensland Government Chief Procurement Office in relation to the management of the Salary Packaging Arrangement and Queensland Treasury for auditing purposes. Your personal information will not be used for any other purpose or disclosed to any other third party, without your consent, unless authorised or required by law.
Remuneration Services (Qld) Pty Ltd ABN 46 093 173 089 (RemServ) is part of the McMillan Shakespeare Limited Group (MMS Group) and collects your personal information from you when you apply for a product or request any information from us. We collect this information to provide and promote our products and services to you (including to answer any queries you may have) and we may be unable to do so if you do not provide us with any information that we request. Your personal information may be disclosed to other entities in the MMS Group, our agents, contractors and service providers (including our web and IT administrators, mail houses and advisers). RemServ's Privacy Policy contains important information about how we collect, hold, use and disclose personal information, the security of your personal information, how you may correct your personal information, and how you can make a complaint. If you do not wish to receive promotional material from us, or would like a copy of our Privacy Policy, please contact [email protected]. To view RemServ's Privacy Policy please click here.
The availability of benefits is subject to your employer's approval. RemServ may receive commissions in connection with its services.